Re: No code given with Epic Games purchase

by EA_Atic
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No code given with Epic Games purchase

★★ Novice

To keep it simple, I bought JFO on Epic Games. Then, when It wants me to sign in with Origin, it asks me for the product code. Epic Games gave me no product code. The receipt doesn't have it either.

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Accepted Solution

Re: No code given with Epic Games purchase

[ Edited ]
EA DICE Team

You dont receive a product code. We had an issues few days ago when it asked for a code has now been resolved. @AdamfBuchanan

/Atic

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Re: No code given with Epic Games purchase

★★ Novice

Click "install",then Epic will install Origin and conect to your EA account.

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Re: No code given with Epic Games purchase

[ Edited ]
★★★ Newbie

This reply doesn't answer the question at all. I have the same issue. When 'install' is clicked all Epic Games does is direct me to the Origin app, which then says 'unidentified game' and needs a product Code. I have no email receipt, no product Code, and no way of finding out any info because the epic games app is so F$^kn useless at give any info. 

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Re: No code given with Epic Games purchase

[ Edited ]
EA DICE Team

You dont receive a product code. We had an issues few days ago when it asked for a code has now been resolved. @AdamfBuchanan

/Atic

Message 4 of 10 (2,936 Views)

Re: No code given with Epic Games purchase

★★★ Newbie
@curzondaxx For me, if you CANCEL out of the window asking for a code then install the game from the EA Origin Client (NOT the Epic Client) , then it works.
The game purchased on EPIC eventually makes its way to the EA Origin Client. The game has a small banner showing that it was purchased from EPIC.
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Re: No code given with Epic Games purchase

★★★ Newbie

When will this be fixed I bought battle field and have no way of receiving a "product code"

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Re: No code given with Epic Games purchase

EA DICE Team
Hi @fastervette01, try clearing the Origin cache https://help.ea.com/nz/help/faq/clear-cache-to-fix-problems-with-your-games/

That should help out.

/Atic

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Re: No code given with Epic Games purchase

★★★ Newbie

I bought FIFA 23 today and I am also having the same problem, can anyone help me with this

 

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Re: No code given with Epic Games purchase

★★★ Newbie

I have the same problem, but wth the NFS Unbound

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Re: No code given with Epic Games purchase

EA DICE Team
This is on the older side of time, I'm closing this thread to stop it from being necroed.

If you have any issues with Origin, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
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