Re: New bug

by EA_Atic
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Original Post

Accepted Solution

New bug

★★★ Newbie
Xbox

 On the Xbox Series S, after the second day I played, the color of all the land and buildings had a problem. Like flashing black and white dots. what should I do?

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Accepted Solution

Re: New bug

EA DICE Team

Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

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Message 2 of 2 (276 Views)

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Re: New bug

EA DICE Team

Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

Message 2 of 2 (277 Views)