September 2017
I'm having trouble linking my PSN account to my EA account. Looking at the screens on Star Wars Battlefront, I think I have an old EA account set up with a disused email address that I no longer have access to.
How can I link my PSN account to my new EA account? I can't see anything on this site to let me do this, I can't even see a way to sign out of the EA account in Battlefront.
Solved! Go to Solution.
September 2017 - last edited September 2017
Hey there @Doktor_Kafka
The linking process itself is automatic so there is no button for that. You can change details on your EA Account's themselves though.
From this guidance : https://help.ea.com/en/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/#linka...
"
If we move a PSN ID or Xbox Gamertag on it to another account, that’s called a persona transfer. Persona transfers are risky and can be damaging to one or more of your accounts."
If you decide that you want to go on with a persona transfer, here is the link to the support : https://help.ea.com/en/contact-us/
Generally since you no longer have access to the e-mail on your old EA Account, it might be for the best that you contact the support for this case as it can be difficult to change the details on that account by yourself without access to your e-mail.
If you have any further questions how to contact the support, here's a link for that : http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
Good luck !
September 2017 - last edited September 2017
Hey there @Doktor_Kafka
The linking process itself is automatic so there is no button for that. You can change details on your EA Account's themselves though.
From this guidance : https://help.ea.com/en/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/#linka...
"
If we move a PSN ID or Xbox Gamertag on it to another account, that’s called a persona transfer. Persona transfers are risky and can be damaging to one or more of your accounts."
If you decide that you want to go on with a persona transfer, here is the link to the support : https://help.ea.com/en/contact-us/
Generally since you no longer have access to the e-mail on your old EA Account, it might be for the best that you contact the support for this case as it can be difficult to change the details on that account by yourself without access to your e-mail.
If you have any further questions how to contact the support, here's a link for that : http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
Good luck !