Re: Jedi fallen order freeze (randomly) and then crash

by MRLWolfinix
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Original Post

Jedi fallen order freeze (randomly) and then crash

★★★★ Novice

Hi, im having troubles with Jedi fallen order, the game will freeze (randomly) and then crash sometime to desktop and sometimes to blue screen (i have a dump file if it helps).

- I’ve updated the drivers
- updated unreal engine
- windows is updated
- reinstalled the game (on HDD/SSD)
- repaired the game
- cleared origin cache
- did a clean boot
- changed process priority
- when trying to run the game as admin it just open origin and thats it
- tried to limit the cpu usage to keep the game from using 100% CPU capacity as suggested here

and it still the game crushes and corrupt the save game.

game bought on steam (and run origin in the background).
game isnt modded.

pc spec: cpu i7 -770,nvidia gtx 1080, 32GB ram.

how can i fix it?

Message 1 of 4 (1,209 Views)

Re: Jedi fallen order freeze (randomly) and then crash

Community Manager

@MRLWolfinix 

 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

 

Some general troubleshooting steps:

 

Thanks.

barry.png
Message 2 of 4 (1,166 Views)

Re: Jedi fallen order freeze (randomly) and then crash

★★★★ Novice

already did those, and the blue screen is only with your game...other software and games works fine.

any way leave it aside and lets  focus on the freeze and crash to desktop (which is game issue) - how do i solve that?

last game error was:

LoginId:54c40805dc1f39855fe2322c0a7d3290

Message 3 of 4 (1,156 Views)

Re: Jedi fallen order freeze (randomly) and then crash

★★★★★ Newbie
@MRLWolfinix Hello, I am having a similar problem. The game freezes and then crashes. It gives a similar error. Did you find a solution?
Message 4 of 4 (269 Views)