Re: I can’t connect to ea servers in battlefront on Xbox one

by EA_Illium
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Original Post

I can’t connect to ea servers in battlefront on Xbox one

★★ Newbie

Hi,

I’ve been trying for a while now to play battlefront 1 on my Xbox one but it can’t connect to the ea servers and I can’t play.

Can someone maybe help me?

Thank you,

bluesycord

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Re: I can’t connect to ea servers in battlefront on Xbox one

Community Manager

Hey @bluesycord Are you getting a specific message?

 

Also, when you have a moment can we try going through the following steps?

 

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

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