Game stalls forced to reset

[shesnothome]

Product: Star Wars: Squadrons
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Shes not home
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' The whole game
What were you doing when the bug occurred? Step by Step detail is helpful. Just trying to play the game
Where did this issue occur? Please include menu name or in game location. Happens in The Hanger happens mid-flight happens in the pause menu happens in the help tips menu
When did this happen? (dd.mm.yy hh:mm) 11.15.20, 11.20.20
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Can't play
What happens when the bug occurs? The game completely stalls out and I have to reset it
What do you expect to see? A working game
Which ship were you playing? If not applicable, just answer "no" or "none." X-Wing a wing TIE fighter
What components were you using? Na
Which customizations (if any) were you using? Na

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• Product: Star Wars: Squadrons
  Platform:Microsoft XBOX One
  Please specify your platform model. Microsoft Xbox One S
  What is your gamertag/PSN ID/EA Account name? Shes not home
  Are you playing in VR? No
  Which part of the game is the issue happening in? Other
  Please explain 'Other' The whole game
  What were you doing when the bug occurred? Step by Step detail is helpful. Playing the game. In the hanger, flying, control tips menu, pause menu
  Where did this issue occur? Please include menu name or in game location. Both in game and in the menu
  When did this happen? (dd.mm.yy hh:mm) 11.15.20, 11.19.20
  How often does the bug occur? Occasionally (10% - 49%)
  How severe is your issue? Can't play
  What happens when the bug occurs? Stalls and I have to reset the game and start over
  What do you expect to see? A working game
  Which ship were you playing? If not applicable, just answer "no" or "none." Xwing, Awing, Tie fighter
  What components were you using? N/A
  Which customizations (if any) were you using? N/A

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[EA_Atic]

Hey @shesnothome  Could you try to power cycle the console and see if that helps. 

How to power cycle: 

1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.
3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
4. Plug the console power cable back in.
5. Press the Xbox button  on your console to turn it on.

Thanks!

/Atic