Re: EA Advisors not helping me with my ban appeal

by EA_Barry
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Original Post

EA Advisors not helping me with my ban appeal

★★★★★ Newbie

I clicked on the appeal option because my Apex Legends account was hacked long ago, resulting in one ban. Now, it’s been three days since I reached out for help, and I haven’t received any emails from support. Despite reading the terms and conditions and following various guides, I’m still waiting for assistance to unlink my Steam account. I’ve watched numerous videos and tried following other users' advice, but I still have no response, no unban, and no unlinking.

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Re: EA Advisors not helping me with my ban appeal

Community Manager

@nukebutton132 

 

Account linking/unlinking is not done while banned. 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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