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Anonymous's avatar
Anonymous
10 years ago

Disconnected from PlayStation network. Some features may be unavailable

Hello,

I am having this problem with my new copy of battlefront that I just got a few days ago. Whenever I go into multiplayer and try to join a game on any game mode I get into a lobby but then on the loading screen where it shows the tips and hints I pretty much always get a message saying that I have been disconnected from PlayStation network. The weird thing is that when I finally do get into a game which takes a good amount of time my connection is amazing and I have no lag or connection issues once in the game. Also after the game is over if I just stay in the lobby I can join the next game fine. I am also connected using LAN cable (I have one of the ones that has the adapter and can go through the electrical ports in the wall to the modem) and I never have this problem on my other games (black ops 3 and advanced warfare). I'm not sure if this is a problem with my EA account or if my ps4 or battlefront disc is damaged? My cousins also has battlefront and never has this problem. Any help would be greatly appriciated as this is an extremely irritating problem.

Thanks

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  • Anonymous's avatar
    Anonymous
    10 years ago

    Hey man,


    There's another thread for this problem, hope you've found it by now! In case you didn't though, I had the same problem now fixed. 

    I have a modem with built in wifi supplied by my ISP (TW) and an ASUS router that my network is set up on. I had to go into my modem's settings and change it to NAT Bridged mode, among other things.

    https://www.youtube.com/watch?v=Rhxl1_tiBQM

    That video shows instructions for my specific modem, but the principle still applies to all of them. I did every step up to disable DHCP then stopped (you'll see in the video) because I received an error about needing to enter a Static IP, so anything involving that was skipped. If after changing to Bridged mode you get stuck on a "Your device is updating please wait" type page, just try a different ip to access the router (I had to change from 192.168.0.1 to 192.168.100.1). If your not familiar with any of this, you access the menu same way you would for port forwarding, just make sure you figure out your MODEM's 192.168 default and not your router to disable this stuff. 

    Hope this helps. I haven't received the message again yet.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Forgot to mention, if you lose connection to internet, hard reset your modem! (Hold reset button down for 30 seconds or so while plugged in)

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I am having this problem with my new copy of battlefront that I just got a few days ago. Whenever I go into multiplayer and try to join a game on any game mode I get into a lobby but then on the loading screen where it shows the tips and hints I pretty much always get a message saying that I have been disconnected from PlayStation network. The weird thing is that when I finally do get into a game which takes a good amount of time my connection is amazing and I have no lag or connection issues once in the game. Also after the game is over if I just stay in the lobby I can join the next game fine. I am also connected using LAN cable (I have one of the ones that has the adapter and can go through the electrical ports in the wall to the modem) and I never have this problem on my other games (black ops 3 and advanced warfare). I'm not sure if this is a problem with my EA account or if my ps4 or battlefront disc is damaged? My cousins also has battlefront and never has this problem. Any help would be greatly appriciated as this is an extremely irritating problem.

Thanks","body@stringLength":"1109","rawBody":"Hello,

I am having this problem with my new copy of battlefront that I just got a few days ago. Whenever I go into multiplayer and try to join a game on any game mode I get into a lobby but then on the loading screen where it shows the tips and hints I pretty much always get a message saying that I have been disconnected from PlayStation network. The weird thing is that when I finally do get into a game which takes a good amount of time my connection is amazing and I have no lag or connection issues once in the game. Also after the game is over if I just stay in the lobby I can join the next game fine. I am also connected using LAN cable (I have one of the ones that has the adapter and can go through the electrical ports in the wall to the modem) and I never have this problem on my other games (black ops 3 and advanced warfare). I'm not sure if this is a problem with my EA account or if my ps4 or battlefront disc is damaged? My cousins also has battlefront and never has this problem. Any help would be greatly appriciated as this is an extremely irritating problem.

Thanks","kudosSumWeight":0,"postTime":"2015-12-29T09:48:25.699-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:10552505_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":255},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hello, I am having this problem with my new copy of battlefront that I just got a few days ago. 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server","conversation":{"__ref":"Conversation:conversation:12063727"},"id":"message:12063727","revisionNum":1,"uid":12063727,"depth":0,"board":{"__ref":"Forum:board:star-wars-games-discussion-en"},"author":{"__typename":"User","uid":5470644,"login":"maple_clan","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":55},"postTime":"2025-03-30T01:39:14.343-07:00","lastPublishTime":"2025-03-30T01:39:14.343-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjA2MzcyNy1QZDNSWVc?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjA2MzcyNy1ISFp2ZDY?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10552506":{"__typename":"ModerationData","id":"moderation_data:10552506","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10552506":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:10552506","revisionNum":1,"uid":10552506,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-games-discussion-en"},"parent":{"__ref":"ForumTopicMessage:message:10552505"},"conversation":{"__ref":"Conversation:conversation:10552505"},"subject":"Re: Disconnected from PlayStation network. Some features may be unavailable","moderationData":{"__ref":"ModerationData:moderation_data:10552506"},"body":"

Hey man,


There's another thread for this problem, hope you've found it by now! In case you didn't though, I had the same problem now fixed. 

I have a modem with built in wifi supplied by my ISP (TW) and an ASUS router that my network is set up on. I had to go into my modem's settings and change it to NAT Bridged mode, among other things.

https://www.youtube.com/watch?v=Rhxl1_tiBQM

That video shows instructions for my specific modem, but the principle still applies to all of them. I did every step up to disable DHCP then stopped (you'll see in the video) because I received an error about needing to enter a Static IP, so anything involving that was skipped. If after changing to Bridged mode you get stuck on a \"Your device is updating please wait\" type page, just try a different ip to access the router (I had to change from 192.168.0.1 to 192.168.100.1). If your not familiar with any of this, you access the menu same way you would for port forwarding, just make sure you figure out your MODEM's 192.168 default and not your router to disable this stuff. 

Hope this helps. I haven't received the message again yet.

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Forgot to mention, if you lose connection to internet, hard reset your modem! (Hold reset button down for 30 seconds or so while plugged in)

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