Re: B

by EA_David
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Accepted Solution

B

[ Edited ]
★★★ Novice

I keep getting a bug on gw2 to as every time I load up the game it loads and either greets me to you’ve lost your connection to ea servers or failed to retrieve your saved data and if it does load I get a black loading screen that soon sends me back to title screen and says you’ve lost your connection to ea servers Edit: I’ve only had it load two times one greeting me to the backyard the other greeting me back towards to tutorial 

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Accepted Solution

Re: B

★★★ Novice

Alright Figured it out game needed to be updated and the console as well sometimes you forget the littlest things

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Re: B

Community Manager

@HauntedSyrup Hi, are you able to play other online games on this device? It looks like you're playing Garden Warfare 2 on Xbox, is that the case?

If so, can you try swapping to a different gamertag and see if anything changes?

Cheers. 

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Re: B

[ Edited ]
★★★ Novice

Switched gamertags many many times before same thing happened strange I’m currently updating Xbox so I’ll take a look when I can! Cheers Edit:I’ve always been able to play online just fine until Saturday network still connects fine

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Re: B

★★★ Novice

Alright Figured it out game needed to be updated and the console as well sometimes you forget the littlest things

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Re: B

Community Manager

Good stuff, thanks for the update. Normally updates happen quietly in the background, but if something goes wrong there you can have all sorts of issues. 

Cheers!

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