parental consent

[meerkat2106]

After initial loading of game a message appears requesting 'parental email address'- after inputting email and password, a message says 'invalid password' despite it being the correct one. Can not progress any further until this is resolved- by reading this help page, it would appear others have had this problem- any support would be gratefully accepted

[picklebird_101]

Sorry, you might need to contact customer support as this is an Origin issue rather than a game issue.  The EA twitter usually gets responses as well.  In the mean time I am trying to track down an answer if I can

[meerkat2106]

Thank you for replying. Have you had any joy in finding how we might be able to log in to the game, as still having no joy?

Many thanks

[picklebird_101]

I think this was the other similar answer.  They called Customer Support and got some help.  

http://answers.ea.com/t5/Plants-Vs-Zombies-Garden-Warfare/Problem-logging-into-Origin-from-Xbox-One-...