Re: [READ FIRST] Before making a new topic

by WootCandy
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Original Post

[READ FIRST] Before making a new topic

[ Edited ]
Hero (Retired)

Hi everyone,

In order to help you quickly when making a new thread please put as much information as possible in the body of your topic and in In the threat title as well. In the body, please add what steps you have already done to try and fix your issues as well. The more information you add the easier and quicker you can get back in the game as quickly as possible... It also helps us helpers, Help you.

 

Please always avoid creating a thread with very little to no information at all. We cannot help you with only a few words. 

 

More information on popular questions and concerns can be found PvZ GW FAQ

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Re: [READ FIRST] Before making a new topic

[ Edited ]
Hero (Retired)

System Specs :

Start -> type: DXDiag -> Save Information  www.hastebin.com/

More detailed description = http://answers.ea.com/t5/Titanfall/PC-Graphic-performance-issues-in-Titanfall-here-s-how-to-help-us/...

Alternative to DXdiag method (not as detailed):

Download Speccy Portable

https://www.piriform.com/speccy/builds

Open Speccy64.exe  ->  CPU, RAM and Graphics + Driver Version / Date

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If Windows Crash Error :

Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details

 

Give as much information as you can!  Including what you have already tried.

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nVidia Drivers :

http://www.nvidia.com/Download/index.aspx?lang=en-us 

AMD/ATi Drivers :

http://support.amd.com/en-us/download 

Intel Drivers :

https://downloadcenter.intel.com/default.aspx

http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

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Laptop nVidia -  Using Intel HD Graphics instead of dedicated GPU :

http://imgur.com/a/6KJBH#87BGUaE    (Replace BF with PvZ)
nVidia Control Panel -> 3D Settings -> Program Settings -> Add Program (PvZ) -> High Performance Processor 

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For AMD/ATi check 'Switchable Graphics' in Catalyst Control Center.

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How to Report Cheaters :

In Game:  Tab (score screen), Click Player, Click View Profile, Report,  Type: Cheating   Where: Origin ID

 

By Email:  http://help.ea.com/en/contact-us/new/?product=plants-vs-zombies-garden-warfare&platform=pc&subject=C...

http://help.ea.com/en/article/how-to-report-cheating/

((Reporting by Email is not the ideal way;  Origin reporting is the best way))

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Overlay Programs and "Origin in Game"

Overlay programs like RiviaTuner(usually comes with Afterburner), Fraps, Teamspeak Overlay and others do not work with Origin In Game usually.

RiviaTuner can be tweaked in the settings "Application Detection Level", some have found this allows the game to work normally with both.

 

Origin in Game is used for a few things in PvZ:GW:  Joining Friends (Shift+F1), Reporting, and Coin Store

It can be disabled from Origin but it is not recommend to do so in PvZ.

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Multiple Users same House / Internet.

Disable any Port Forwarding & DMZ.

Enable uPnP.

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Multiple Monitors -  Mouse doesn't lock to single screen

There are some tools (SwapScreen.exe) for locking the cursor on fullscreen programs:
http://dualmonitortool.sourceforge.net/
Here's a forum post describing it for this exact purpose:
http://www.neowin.net/forum/topic/1146484-how-to-lock-your-mouse-inside-a-game-on-a-dual-monitor-set...

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Open Mic Work Around (7-21-14 patch addressed this, it's in options now)

(( AKA  Force Disable all VOIP in PvZ ))

http://www.crashwiki.com/pvz-garden-warfare-disable-chat-disable-mic-use-push-talk-use-voip/

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