My PVZ HD for IPad is not working

[cleve43]

Ever since I updated my iPad Air 2 to latest OS 14, the app has become useless. Please tell me that EA is going to update the app.

[EA_Illium · Accepted solution]

@cleve43 

If you run into any more issues please make a new post and we can provide any relevant information available on the issue.  

Or you can reach out to an advisor with the contact information below.  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
• Twitter - Select the message icon to get assistance    
• Facebook - You can select the 'send message' option on the accounts home page 

[EA_Illium]

@cleve43 what happens when you try to load the game currently?

[EA_Illium · Accepted solution]

@cleve43 

If you run into any more issues please make a new post and we can provide any relevant information available on the issue.  

Or you can reach out to an advisor with the contact information below.  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
• Twitter - Select the message icon to get assistance    
• Facebook - You can select the 'send message' option on the accounts home page 

[cleve43]

It says “the developer of this app needs to update it to work on this version of iOS “.

thanks