I buy marigolds coin pot, but i didnt get the extra cash, can you fix it?

[antigonon241]

I buy the marigold’s coin pot, and it already been confirmed that the payment was a success. But I didn’t get the extra cash. Please fix quickly, or should I do something?

[EA_Darko · Accepted solution]

Hey @antigonon241 if you purchase items in game but did not get everything that was advertised then please speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Hey @antigonon241 if you purchase items in game but did not get everything that was advertised then please speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko