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Cannot install update file

by NTHQ
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Original Post

Accepted Solution

Cannot install update file

★★★ Newbie

I just installed this game to my PS4 but I can't launch it.

Whenever I start it, the screen says "Installing update file" and then keeps flickering without ever doing anything.

I can press O to exit back to the menu but that's it.

I tried deleting the game and redownloading it but it still happens.

Message 1 of 6 (36,310 Views)

Accepted Solution

Re: Cannot install update file

★★★★★ Pro

Have you tried restoring licences?

 

Select PSN > Restore Licenses

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Message 2 of 6 (39,019 Views)

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Re: Cannot install update file

★★★★★ Pro

Have you tried restoring licences?

 

Select PSN > Restore Licenses

Message 2 of 6 (39,020 Views)

Re: Cannot install update file

★★★ Newbie

That worked thanks!

I just bought my PS4 so still figuring it out. Confusedmileyhappy:

Message 3 of 6 (36,273 Views)

Re: Cannot install update file

★★★ Newbie
I'm having the same issue I go to start Plants vs Zombies it says installing updates but keeps flickering and get stuck on the same screen I did try to restore license this and I did it but still it does not work still it does not work its stuck on updating and flashing no matter what I've deleted it 4 times now and reinstalled it I need help
Message 4 of 6 (36,234 Views)

Re: Cannot install update file

★ Novice

I am right there with you.  I have contacted Playstation but that didn't help.  

Message 5 of 6 (36,217 Views)

Re: Cannot install update file

★★★ Newbie
I had the same problem, you need to go into notifications>downloads and delete any files waiting to install related to PVZ, we had a sharefactory add on waiting to install, deleted this and all worked fine Standard smile
Message 6 of 6 (36,198 Views)
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