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I have no issues connecting with any other EA games but when I launch up the game it just doesn't let me connect. I can't use any online features and hoped it would fix itself after the first day but it hasn't. Can't join a online social space or a game

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Can't connect to EA servers for PVZ battle for neighborville","moderationData":{"__ref":"ModerationData:moderation_data:10314980"},"body":"

@numbuhone71 Hey, are you on PC? If so, can I check what firewall/security software you use? Can you try adding both Origin and BfN to your whitelists?

You may also want to try power cycling your router, in case something strange is happening there.

Thanks!

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I've tried resetting my router and the computer swell as reinstalling the game and it still does not connect fully. I have also made sure that the Origin app and the game are allowed through my firewall. The problem is after getting into the game it starts connecting, then it says found best match, goes to a loading screen, and then kicks you out and says it can't connect to EA servers. is there any other way to fix this?

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can you check, on your globe, where you set your giddy hills to allow friends or not, are you not able to select open lobby (the left option) i cannot do that and it always defaults to the middle option which is private with no AI - which means even my backyard is dead! i feel like that is somehow connected to the problem for me.

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I can't even get that far. The game will load while it is still in its downloading state but as soon as it completes it's download i cant get past the title screen. it always says connecting to EA servers, then it goes to the matchmaking screen, then it starts loading into Giddy park, and then bam right back to the menu screen saying \" lost connection to EA servers check your WiFi and origin and try try again. I then proceed to do this, both are working I get back into the game and I'm back to square one.

I have the exact same problem

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"31","kudosSumWeight":1,"postTime":"2019-09-08T23:52:06.484-07:00","lastPublishTime":"2019-09-08T23:52:06.484-07:00","metrics":{"__typename":"MessageMetrics","views":22434},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10314987":{"__typename":"ModerationData","id":"moderation_data:10314987","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10314987":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:9"},"id":"message:10314987","entityType":"FORUM_REPLY","eventPath":"category:plants-vs-zombies-en/category:ea-forums-en/community:tghpe58374board:plants-vs-zombies-franchise-en/message:10314979/message:10314987","revisionNum":1,"uid":10314987,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plants-vs-zombies-franchise-en"},"parent":{"__ref":"ForumReplyMessage:message:10314985"},"conversation":{"__ref":"Conversation:conversation:10314979"},"subject":"Re: Can't connect to EA servers for PVZ battle for neighborville","moderationData":{"__ref":"ModerationData:moderation_data:10314987"},"body":"

@numbuhone71 In your case you may want to contact your network administrator, hopefully they can help you out.

\n\n

@TheDeadCourt Can you whitelist the game on any anti-virus/other security softeware you have too? Are you able to use another connection type (tethering, or a trusted neightbour's wifi) to test/confirm whether the issue is with your connection.

@Fr0zenDave Hey, there are a few different symptoms here, can you add any extra info you have?

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the same problem like @TheDeadCourt, I have tried your recommended solutions but I got the same results
★★★★ Newbie
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@EA_David

i have the game whitelisted, unblocked on firewalls and i'm still not able to connect to EA servers.

the way it goes is like this: 'logging in, finding the perfect match, perfect match found! [wait 15 seconds] Lost connection to ea servers!'

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Can't connect to EA servers for PVZ battle for neighborville","moderationData":{"__ref":"ModerationData:moderation_data:10315060"},"body":"

@evolvepsycho3 Can you try going through the following steps?

\n\n

can you try going through our Basic and Advanced connection steps if your issue continues?
Try settings up a static IP In your network settings for the PS4

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