why NFSpayback is not launching

[Velocity0Vortex]

I downloaded NeedForSpeed Payback from steam in my laptop. And my laptop specs are

Ryzen5 5600H

Nvidia GTX 1650

16 gigs of ram

and still it won't open, please help.

[EA_Illium · Accepted solution]

Hi @Velocity0Vortex @Vinnie_PB 

Can we try giving the following steps a try and checking if this continues?

• Repair/Verify your game based on which client you are launching from
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Check for other applications that may be limiting EA App or Game performance
• Close other running applications on your device
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

[Vinnie_PB]

Hello,

What exactly is happening on your laptop screen after starting the game, would you mind showing it?

[EA_Illium · Accepted solution]

Hi @Velocity0Vortex @Vinnie_PB 

Can we try giving the following steps a try and checking if this continues?

• Repair/Verify your game based on which client you are launching from
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Check for other applications that may be limiting EA App or Game performance
• Close other running applications on your device
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game