Same old storey, just like Terminal Reality, what's the point in having a community forum and community Manager when the company just doesn't care about the community unless their singing praises about the company or have the simplest of issues.
You may wish to consider the matter closed, but to those of us who have spent their money on EA's product and not been able to get the full experience from the game (achievements/trophies are a part of the game, you Devs put the time in to design some real stinkers to obtain yet you can't be bothered to fix them), it is not closed. Not to mention the online terms and conditions specifically state what we're receiving for (mandatory I might add) signing up to EA Autolog for The Run within the game, you break that with an update and just decide you won't do anything about it.
Some will will retort with profanity, you will moderate them and threads that are created regarding thetopic, also probably ban people, maybe even give up completely and close your forums (TR did), eventually the companies lack of care for the consumer (gamer) will extend to testing of the games, shipping with loads of bugs (if not already), and the consumer base will turn on you, not just the gamers concerned with achievements and trophies, your latest releases will sell less and less until like TR and others before them you go under, while its sad that some IPs will not get new games made (unless sold on), it's a also a blessing they're not being milked by a company with no genuine interest is customer satisfaction.
You already have a lousy reputation for insisting on using your own servers over Microsoft ones and closing them down, oh yes if we're lucky you'll make a note of it on your status page, just before or after, whatever. Now you don't even support your recent titles that are running, something breaks, oh dear we won't fix that, but hey he's another new game coming out from us.
I understand there's time, resources, money, you're not short of funds and while it looks to have no immediate return, what it would do for your reputation in the industry and gamers, showing you actually care (besides the money) will help your future sales.
Do you really think the casual gamers, the ones that unlock a few trophies or achievements are the ones buying your games day one? Or buying all of a series to "complete" them? Nope, they're playing round a friends, they're getting them out of a preowned bin, they're not the ones paying full price like us. Nintendo relied on the casuals, look what's happening to them, like they have Pokemon you have your sports titles you can assembly line out annually, fine, sell all other IPs (Need for Speed) to someone who cares and just produce your annual sports releases and we'll see no more of each other.
I hope all the EA management have all the products they enjoy from other vendors fail and are incomplete, never to be fixed, no longer actually supported.
Good buy Need for Speed, until you're free from EA and I'm sad for any other IP you will get your hands on.
Simply as, EA won't support me as a gamer, I won't support them as a Developer/Publisher.
I would emplore you to reconsider, but I suspect it will fall on deaf ears.
