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Good day there folks,

I have encoutered the problem, that my need for speed rivals is crashing after like 3-10 mins.

I always get the Directx error \"Directx funtion getdeviceremovedreason failed with dxgi_error_device_hung\"

I am just getting the error in this game, and not in any other like battlefield or crysis.

Please help me.

Ambient occulsion is already turned off.

Thanks

My PC-specs:

OS: Win 8.1

Graphics card: EVGA geforce gtx770 with version 347.52

cpu: i5-4670k

","body@stringLength":"544","rawBody":"

Good day there folks,

I have encoutered the problem, that my need for speed rivals is crashing after like 3-10 mins.

I always get the Directx error \"Directx funtion getdeviceremovedreason failed with dxgi_error_device_hung\"

I am just getting the error in this game, and not in any other like battlefield or crysis.

Please help me.

Ambient occulsion is already turned off.

Thanks

My PC-specs:

OS: Win 8.1

Graphics card: EVGA geforce gtx770 with version 347.52

cpu: i5-4670k

","kudosSumWeight":0,"postTime":"2015-03-15T12:37:55.540-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9320877_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4836},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Good day there folks, I have encoutered the problem, that my need for speed rivals is crashing after like 3-10 mins. 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Content"},"localOverride":false},"Category:category:ea-forums-it":{"__typename":"Category","id":"category:ea-forums-it","displayId":"ea-forums-it"},"Category:category:ea-forums-pl":{"__typename":"Category","id":"category:ea-forums-pl","displayId":"ea-forums-pl"},"Category:category:ea-forums-ru":{"__typename":"Category","id":"category:ea-forums-ru","displayId":"ea-forums-ru"},"Category:category:ea-forums-nl":{"__typename":"Category","id":"category:ea-forums-nl","displayId":"ea-forums-nl"},"Category:category:ea-forums-de":{"__typename":"Category","id":"category:ea-forums-de","displayId":"ea-forums-de"},"Category:category:ea-forums-pt":{"__typename":"Category","id":"category:ea-forums-pt","displayId":"ea-forums-pt"},"Category:category:ea-forums-es":{"__typename":"Category","id":"category:ea-forums-es","displayId":"ea-forums-es"},"Category:category:ea-forums-fr":{"__typename":"Category","id":"category:ea-forums-fr","displayId":"ea-forums-fr"},"User:user:488483":{"__typename":"User","id":"user:488483","uid":488483,"login":"FijiDesu","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-06-16T08:22:11.397-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-2.svg?time=1721239509000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:488483"},"ModerationData:moderation_data:9320878":{"__typename":"ModerationData","id":"moderation_data:9320878","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9320878":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:488483"},"id":"message:9320878","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-franchise-discussion-en/message:9320877/message:9320878","revisionNum":1,"uid":9320878,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:need-for-speed-franchise-discussion-en"},"parent":{"__ref":"ForumTopicMessage:message:9320877"},"conversation":{"__ref":"Conversation:conversation:9320877"},"subject":"Re: Need for Speed Rivals- Directx error","moderationData":{"__ref":"ModerationData:moderation_data:9320878"},"body":"

Hello @AgentNealCaffrey ,

If Need for Speed: Rivals is the only game that is having issues with DirectX, then repairing the game might help. Also try typing -dxdiag in the launch settings to help troubleshoot your problem.

I hope this helps, and have a nice day.

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Hi guys,

I have a problem. Today, while playing the open game, the game froze a moment and gave DirectX error.

There was an article stating that the nature of the error graph drawing. Error image already available in the appendix.

Computer:
AMD FX8350 @4.2GHz
Asus M5A97 R2.0 (BIOS v.2501)
Kingston Value 8GB 1600MHz DDR3 CL11 RAM
Samsung 840 Evo 120GB SSD
Seagate Barracuda 2TB 7200rpm HDD (the game installed here)
Cooler Master Hyper 212 Evo

Thank you for everything.

http://i.imgur.com/JotPsJj.png

http://i.imgur.com/4GAhIDH.png

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It may just be coincidental that you both are using GTX 770 cards.

\n\n

Can you try installing the most recent drivers as there are newly released drivers available.

\n\n

http://www.nvidia.com/Download/index.aspx?lang=en-us

\n\n

When installing, please choose Custom Install and then Clean Install to be sure there are no remnants of previous drivers present.

I was given a solution for this problem by the ea support.

You should install the 340.52 driver from nvidia.

Disable Windows Reporting

Then you should also disable origin in-game.

Disbale the User Account control

And lastly delete your origin game cache

Thanks AwesomeProximity - I was plagued hard by this problem... I couldn't play the game for more than 5-10 mins before getting this exact error. I did all of the steps you suggested except 'delete origin game cache' which I couldnt figure out how to do. I tried playing the game in between each of the steps and I got the problem until I did the nvidia driver downgrade... which I tried last. As soon as I installed 340.52 the problem went away.

Much appreciated!

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Hello, I am also facing the same problem other EA games and non EA games are running completely fine but this on (Rivals) is giving this directx error and as you said them to install that particular Nvidia driver I have intel UHD Graphics 620 which driver should I install to enjoy this masterpiece. Please help ASAP. I really want to play this game. 🥹

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