NFS Rivals Common Issues - Troubleshooting Steps -Tips [ Edited ]

[EA_Najat]

Common Issues  - Troubleshooting Steps - Known issues

While racing against your rivals, you may run into an occasional hiccup, issue, glitch, or problem that could interrupt or prohibit your gameplay.

Several community members as well as the team have provided some workarounds recommendations and troubleshooting steps.

The following links lead to the main discussion thread or to the corresponding article in the help center.

⚫  General

• Koenigsegg One missing
• Network- No game data detected - [Solution 1]
  
• Network- No game data detected - [Solution 2]
• Game Manual
• Overwatch challenges
• Camera view suddenly changes
• Jumping Is Not Recorded
• Issue with turbo
• Timesaver Pack
• Need for Speed Network Information
• Need for Speed Rivals More than one account detected
• Split screen mode - Two players

⚫  PC Platforms

• Slow Game Play / Slow motion
• Textures / Rendering issue
• Dll errors – Missing DLL
• Direct X errors
• Car uncontrollable 
• Black screen only with full screen - Solution 1
  
• Other black screen related issues - Solution 2
• Black screen - Solution 3
• Performance – FPS
• Page up key not activating
• Error code: 800E0000
  
• No audio / no sound - HP Laptop
• DLC Missing - Only while playing Online Mode

⚫ Solutions from Community Members

• How do I start/reset my "career" - Solved by totesmuhgoats
  
• Multiplayer Sync issue - By arctype
• "DirectX Setup Error: An Internal error occured" - By djzontheball
  

⚫  Xbox One / Xbox 360

• Xbox One - Need for Speed Rivals no voice audio 
  
• Xbox One - I can’t join Multiplayer
• Xbox One - Progress lost  
• Xbox 360 - Underage account error
  
• Both: "Your Gamer Profile does not have the correct permission to access Xbox Live functionality."

⚫  PS4 / PS3

• PS3 - Freezing during Loading
• PS3 - Controller suddenly stops responding
  
• PS3 - Music error - Data not supported
• PS4 -  Digital Download version no acceleration bug
• PS4 - NFS Rivals Screen position/size
  
• PS4 - My DLC content is missing
  

⚫  Solutions from Community Members

• PS4 - Error code 2d616374 - By pvttricks

⚫  Community tips / Game Play

• Completing all the jumps - [Images]
• Jumps and their locations - [Video]
• How to Reach Heat Level 5 - Assignment
• What is a Turbo Slam