1. Does ANYONE know how to E-MAIL the EA customer support???? I HATE how these companies no longer allow you to E-MAIL them for help anymore!.......and not only do I want to wait over 30 min. for "chat" support (but whenever I HAVE tried......the people on the other end have NEVER had a clue of anything I'm TRYING to talk about or get help for.....no matter what company it's been for).
2. The ACTUAL PROBLEM.
So, I just re-installed my DVD version of that awesome game "NEED FOR SPEED HOT PURSUIT" on my LAPTOP the other day........
BUT, once I got it loaded and tried to START the game.......it would NOT allow me to "FREE ROAM" because the game REQUIRES you to press the "RIGHT CTRL" key on the keyboard, right???
Well, what do we do when your keyboard ONLY comes with a "LEFT" ctrl key????
Now, I've tried to search this......and even asked professional computer tech people (and they say that it shouldn't matter which CTRL key you press, they SHOULD be exactly the same)..........however, the game is NOT recognizing it when i press my "LEFT" Ctrl key at all.
And, of course, the only OTHER keyboard I have, ALSO only has a "Left" CTRL key.
So, can ANYONE out there help me with this????? I'd really appreciate this.
Of course, I would MUCH prefer to get "EA" to look into this, because obviously they have to "FIX" this issue in the game.........but since I can't actaully CONTACT them via "e-mail".......I'm HOPING there is at least ONE person out there that knows what to do???
Thank you in advance..........."annoyed" and "frustrated"
I've moved your post to the correct section (from SW Battlefront to NFS Hot Pursuit)
RU & EN EA ANSWERS HQ HERO, STAR WARS BATTLEFRONT AND BATTLEFIELD FORUMS MODERATOR
I DON'T WORK FOR EA.
February 2017 - last edited February 2017
Hi PrestOn".......wow, THANK YOU ! I don't know how that happened because I linked to the forum directly from the NFS Contact page, etc.........and nowhere did it show, say, or tell me that I was posting on the Battlefront forum. Geez, I guess EA has more problems to fix
OH......even though YOU moved it for me.......is there anything I still need to do from my end??
Hey! I fixed this keyboard problem with changing key buttons on the save file
Follow my instructions to get the right ctrl key changed
1- Go to C:\Users\YOUR PC NAME\Documents\Criterion Games\Need for Speed(TM) Hot Pursuit\Save\Default
2- When you go into that "Default" named file you will see a file named "controls.NFS11Save" backup it and open the original file with notepad.
3- Then clear all the things it that file and then paste my setup into that and save it.
4- Now start the game and it will be changed
5- Hope this helps if you haven't found a fix yet
Changed keys are here!