Unopened pack glitch

by tyyppi11
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Original Post

Unopened pack glitch

★★★★★ Novice

Its showing one unopened pack but there is nothing

 

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Message 1 of 14 (2,652 Views)

Re: Unopened pack glitch

Community Manager

Hello, @tyyppi11

 

Please send me a private message with your Xbox gamertag/PSN ID and I'll see if we can get this resolved for you.

Aljo.png
Message 2 of 14 (2,622 Views)

Re: Unopened pack glitch

★ Guide

Got the same thing since Yesterday after I did the first challenge from Team challenges, Notification was showing 2 packs, only 1 in there, opened it and now I got the 1 Notice with no pack, even open a Case at EA Help, told me it's probably a visual bug so just restart your game, told him , I already did, even restart my PS4 and did a rebuild database, told me it's probably a bug.

Message 3 of 14 (2,601 Views)

Re: Unopened pack glitch

Community Manager

@FFDP1975 

 

Please see my response directly above yours. Thanks!

Aljo.png
Message 4 of 14 (2,571 Views)

Re: Unopened pack glitch

★★★ Newbie

Hey @EA_Aljo  I have the same problem. My username gbezwinger (Xbox one). Thanks.

Message 5 of 14 (2,221 Views)

Re: Unopened pack glitch

★★★★★ Newbie

I have this issue on ps4 gamertag is subtotalmammal please help. Not sure how to direct message @EA_Aljo

Message 6 of 14 (2,196 Views)

Re: Unopened pack glitch

★★★ Newbie

Hi @EA_Aljo, I have the same problem.  My Xbox gt is: Throb

Message 7 of 14 (2,043 Views)

Re: Unopened pack glitch

Community Manager

Hello, everyone. If you're talking about seeing the unopened pack notification in NHL 23, that is something we're investigating. I don't have any other details at this time.

Aljo.png
Message 8 of 14 (2,032 Views)

Re: Unopened pack glitch

★★★ Newbie

My ea thing is puckdaddy69 I also have this problem

Message 9 of 14 (1,977 Views)

Re: Unopened pack glitch

★★★★★ Newbie

Hello, here is a tip. Everytome I receive my tier3 win streak reward packs in rivals my unopened pack glitch goes up by 1. Now it shows 5 unopened packs when there are none. 

Message 10 of 14 (1,827 Views)