Unexpected error EASHL

by breslin27
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Original Post

Unexpected error EASHL

★★★ Newbie

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Happens in the middle of eashl games
What happens when the bug occurs? It kicks you out of the game and returns you to main menu and if you only have 2 players playing on your eashl team and one gets kicked out of the game it’s an auto loss
What do you expect to see? “Unexpected error has occurred”
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here EASHL
What time did you see the bug? (HH:MM AM/PM)
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? breslin1313
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

  1. This has happened to me about 7-8 times so far in eashl and I really need help on how to stop this from happening again. Really ruins the game when you don’t even lose connection and it just kicks you out for no reason
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Re: Unexpected error EASHL

Community Manager

Hi there, @breslin27 

 

Try removing any customizations you're done to your player and arena. It's possible there's an issue with an item your player or club has activated.

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