No Squad Battle rewards

[Ruwent66]

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I was waiting yesterday (06.05.2021) for the rewards of the squad battles. 6 minutes before end of the season I was Pro 2. For the remaining 6 minutes I decided to do a HUT challenge. After finishing the challenge, the season time was elapsed, new season has started and I got no reward.
What happens when the bug occurs? Nothing happened. no message that I had ended the season. no information about a reward. I logged in this morning again, still no reward.
What do you expect to see? Like in Fifa 21 when sqad battles are finished a message is shown and you see the money of the reward added to your current money and you get a hint on the shop that the packages are available
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Squad battles
What time did you see the bug? (HH:MM AM/PM) araound 23:00 pm GMT
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? RUWENT66
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
EASHL issues? Please insert your Club Region.
What is your game language? German

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[EA_Aljo · Accepted solution]

Hi there, @Ruwent66 

Squad Battles rewards are released on Thursdays at 2 PM PST. You should be getting them later today. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @Ruwent66 

Squad Battles rewards are released on Thursdays at 2 PM PST. You should be getting them later today. Thanks!

[765455678876]

I logged on Nhl 21 to get my squad battle rewards but I didn’t get the rewards and I new season started so I thought I would get  the rewards after playing one game of he new squad battle season and after that I got nothing and my rank was elite 1 I worked so hard to get  there so I want my packs 

[EA_Aljo]

Hi there, @765455678876 

Squad Battles rewards release on Thursdays at 2 PM PST. You should be able to claim them in about 4 and a half hours.

[765455678876]

@EA_Aljo When do I get the squad battle packs ast time

[EA_Aljo]

@765455678876 

That would be 6 PM Atlantic Standard Time.

[765455678876]

Today I tried to get 2 prime time packs and I had a enough coins and it still wouldn’t let me open the packs and I lost all my coins can I pls have some coins so I can get some or I will report u