NHL 21 HUT Rivals - Not Receiving Any more Points

by dparsons31
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Original Post

Not getting rivals points

★★★ Newbie

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the game
What happens when the bug occurs? Not getting rivals points
What do you expect to see? My rewards for platinum division 6 given to me
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT rivals
What time did you see the bug? (HH:MM AM/PM) 11:00 am
What is your time zone? EAT - GMT + 3:00
What is your gamertag/PSN ID? Hockeyhero01
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Not getting rivals points for wins which is frustrating I’m currently a couple hundred points above platinum and don’t want to loose the rewards.

Message 31 of 88 (866 Views)

Re: HUT Rival Bug

★★★ Newbie

I was 500 points away from Ultimate and I played 4 games and didn’t get any points 

Message 32 of 88 (846 Views)

Re: HUT Rival Bug

Community Manager

@sportstollie03 @Hock3yhero01 

 

Are you both absolutely positive you didn't hit the 50 game weekly cap for Rivals points? This also includes playing HUT Champions games.

Aljo.png
Message 33 of 88 (835 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

same thing happing to me but on Xbox 

Message 34 of 88 (791 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

I know for a fact I’ve played 42 games this week before the glitch happened because I knew about the 50 game cap but this week it stopped counting them at 42 I have 23990 points with a picture to prove it but I can’t get anymore points. I would easily be ultimate if it counted my points is there anything u can do to get me the ultimate rewards. I grinder for ultimate this week just to have this happen

Message 35 of 88 (781 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

Theres absolutely nothing that has been changed. Over my last 3 games I dindt recieve a single point!!! Do something!!

Message 36 of 88 (777 Views)

Re: NHL 21 Rivals point system bug

Community Manager

@r12es23 

 

Did you also play HUT Champions games over the weekend?

Aljo.png
Message 37 of 88 (775 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

Hi, it happens over and over againg. NO POINTS for win in Rivals!!!! Please fix it or refund me points!!!!

Message 38 of 88 (763 Views)

Re: NHL 21 Rivals point system bug

Community Manager

@Player_db43phhc 

 

It's possible you hit the 50 game cap for Rivals. This includes HUT Champions games as well.

Aljo.png
Message 39 of 88 (760 Views)

HUT Rivals points not working

★★★ Newbie

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? -
What happens when the bug occurs? The HUT Rivals points do not appear. 2 wins and 0 points! WTF?!?
What do you expect to see? Dunno
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here -
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? Swedish

HI EA! PLEASE GIVE MY 1750 points in HUT Rivals because the bug! 2WinS and 0 points?????

Message 40 of 88 (761 Views)
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