NHL 21 HUT Rivals - Not Receiving Any more Points

by dparsons31
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Original Post

Accepted Solution

NHL 21 HUT Rivals - Not Receiving Any more Points

[ Edited ]
★★ Novice

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing NHL 21 Hut Rivals on early access, went 3-1 and didn't recieve any points. in platinum level. (div4)
What happens when the bug occurs? Won't recieve any points for goals/wins when playing hut rivals
What do you expect to see? My points rewarded/packs out in my account for the issue. can't reach higher levels because of this issues
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut Rivals
What time did you see the bug? (HH:MM AM/PM) 10:00 pm
What is your time zone? PRT - GMT - 4:00
What is your gamertag/PSN ID? devo_snipes31
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing NHL 21 Hut Rivals on early access, went 3-1 and didn't recieve any points. in platinum level. (div4)
What happens when the bug occurs? Won't recieve any points for goals/wins when playing hut rivals
What do you expect to see? My points rewarded/packs out in my account for the issue. can't reach higher levels because of this issues
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut Rivals
What time did you see the bug? (HH:MM AM/PM) 10:00 pm
What is your time zone? PRT - GMT - 4:00
What is your gamertag/PSN ID? devo_snipes31
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing NHL 21 Hut Rivals on early access, went 3-1 and didn't recieve any points. in platinum level. (div4)
What happens when the bug occurs? Won't recieve any points for goals/wins when playing hut rivals
What do you expect to see? My points rewarded/packs out in my account for the issue. can't reach higher levels because of this issues
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut Rivals
What time did you see the bug? (HH:MM AM/PM) 10:00 pm
What is your time zone? PRT - GMT - 4:00
What is your gamertag/PSN ID? devo_snipes31
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

proof of no points

EA_Blueberry: Changed post title to reflect issue being reported

Message 1 of 88 (17,391 Views)

Accepted Solution

Re: NHL 21 Rivals point system bug

[ Edited ]
Community Manager

Update for the NHL 21 Community,

 

HUT Rivals has concluded on NHL 21. The team is focused on HUT Rivals for NHL 22 and the future of the NHL franchise. 

Thank you for playing and good luck on the ice. 

 

@Kerrzyyy 

 

When you hit the 50 game weekly cap, no more points will be earned. This cap also includes HUT Champions games.

Aljo.png

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Message 84 of 88 (16,730 Views)

All Replies

Re: NHL 21 Rivals point system bug

★★★ Newbie
@dparsons31 I have the same problem. I want to get my rewards too!
Message 2 of 88 (17,283 Views)

Re: NHL 21 Rivals point system bug

Community Manager

Hi there, @YoungBoss1993 and @dparsons31

 

This is an issue we're aware of and investigating. Apologies for the trouble. We'll get this resolved as soon as possible.

Aljo.png
Message 3 of 88 (17,271 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

Everyone should get an ultimate for thos trash 

Message 4 of 88 (17,268 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie
@EA_Aljo I'm sure you guys will not all people who pre ordered should get ultimate packs because no rivals points is crap ea sports its in the game not
Message 5 of 88 (17,265 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie
@EA_Aljo You better be giving all people stuck in platinum rewards better. Currently 18-3 and stuck in platinum tier. Absolutely a joke. I literally am not able to get my true rewards over this. Should get ultimate easily having that many games...
Message 6 of 88 (17,255 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

I have the same problem, I’m on xbox and i don’t receive my points after i win or play a game in hut rivals.  

Message 7 of 88 (17,251 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

same thing happended to me i’ve now won 2 games which would boost me to diamond but i am not getting my points to help me move along stuck in platinum 

Message 8 of 88 (17,223 Views)

Re: NHL 21 Rivals point system bug

★★★ Newbie

i best be getting my ultimate rewards would of made it there easily 

Message 9 of 88 (17,226 Views)

Re: NHL 21 Rivals point system bug

★ Novice

Same here🙄 Stuck at 270 points to ultimate. Won 3 games, no points 😬

Message 10 of 88 (17,182 Views)
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