NHL 20

[colam0]

I’m not sure where it came from but in my goalie be a pro I for some reason can’t edit my player or else it freezes the game and crashes, it’s happened consistently 5 times in a row now.

[EA_Aljo]

Hi there, @colam0.

Do you happen to have a previous save you can go back to?

[colam0]

@EA_Aljo i tried that still crashes the game

[EA_Aljo]

@colam0 

Unfortunately, it sounds like your save is corrupt. What system are you playing on?

[colam0]

@EA_Aljo xbox, thats a shame was hoping to avoid starting over

[EA_Aljo]

@colam0 

Try highlighting the NHL 20 tile. Then, hit the Menu button on your controller. It's the one with the 3 horizontal lines on it to the right of the Guide button. Next, go to Manage game & add ons. Then, go to Saved Data. After that, delete the file with your gamertag on it. Only delete it from your console, not from everywhere. This way, your save is downloaded from the cloud. Try playing again and see if you have the same problem.

[colam0]

@EA_Aljo the problem still remains there

[EA_Aljo]

@colam0 

You could try deleting the save from everywhere, but most likely that's going to completely delete it. I'm really sorry, but I think you may need to start over.

[colam0]

@EA_Aljo, all good. thank you for the help, also are you allowed to say when the trailers coming out for nhl 21

[EA_Aljo]

@colam0 

We'll still have to wait for some news on the future of NHL. When we have it, you'll see an announcement on our official channels. Hopefully, soon!