May 2020
@EA_Aljo Maybe I was a bit unclear in my response or I didn't understand your question properly.
What I was trying to say is that I have 2 PS4s and a few PSN accounts (which I think is the equivalent of gamertags?).
I have tried using my main account on both consoles, it doesn't work on either of them, and I have tried using a few of my other accounts on both consoles and I can play online with them without problem.
May 2020
Sorry about that. I thought you were on Xbox for some reason. My mistake. It sounds like your other PSN IDs can play NHL 17 just fine so it would be an issue with your main account. I'd like you to try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They may be able to help better with this.
May 2020
@EA_Aljo I will do that, thanks for all your effort. I really appreciate it!
May 2020
You're very welcome. Good luck and please reach out again if you have any other issues. Stay safe!