Re: HUT ERROR Failed to retrieve data; please try again later

by EA_Aljo
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Re: HUT ERROR Failed to retrieve data; please try again later

Community Manager

Hello, everyone.

 

Apologies for the trouble. The servers were down for a bit yesterday, but as you can see, that has been resolved. If there are any other issues, please let us know. Thanks!

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Message 31 of 35 (833 Views)
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Re: HUT ERROR Failed to retrieve data; please try again later

★ Novice

I have the same issue…it is happening on our PS5 and our PS4.

Message 32 of 35 (688 Views)
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Re: HUT ERROR Failed to retrieve data; please try again later

Community Manager

@7BPS7 

 

When exactly are you getting the error? Also, which game are you playing?

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Message 33 of 35 (678 Views)
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Re: HUT ERROR Failed to retrieve data; please try again later

★ Novice

NHL 23…it is happening on both our PS5 and our PS4…unable to create a HUT team…deleted and reinstalled the game with the same results…error is failed to retrieve data, please try again later.  Tried with both a wifi and a hard wired connection…still won’t work.

Message 34 of 35 (672 Views)
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Re: HUT ERROR Failed to retrieve data; please try again later

[ Edited ]
Community Manager

@7BPS7 

 

In the future, please post in the NHL 23 forums. They can be found here.

 

Try using a different team name. This happens when you choose a name that is already in use.


I'm now going to lock this thread due to its age. Posting on outdated threads is called "necro-posting" and is against the Answers HQ rules. If you still need help with this, please start a new thread on the NHL 23 boards or send me a private message. Thanks!

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Message 35 of 35 (665 Views)
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