Can't edit HUT lineup

by EA_Aljo
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Accepted Solution

Can't edit HUT lineup

Community Manager

Hello NHL fans,

 

There have been numerous posts regarding editing your lines in HUT and receiving an error. The workaround for this is to create a new lineup under My Team > Manage Lineups. Create your lineup with the same players and make it active. You should then be able to edit the lineup.

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Accepted Solution

Re: Can't edit HUT lineup

★★★ Newbie

Thank you sm this was extremely helpful!

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Message 2 of 25 (18,367 Views)

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Re: Can't edit HUT lineup

★★★ Newbie

Thank you sm this was extremely helpful!

Message 2 of 25 (18,368 Views)

Re: Can't edit HUT lineup

Community Manager

@nightmaresexec 

 

You're welcome! If you have any other issues, please let us know.

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Message 3 of 25 (18,348 Views)

Re: Can't edit HUT lineup

★★★ Newbie
@EA_Aljo error message also shows the my team screen when I attempt to change my lineup
Message 4 of 25 (17,724 Views)

Re: Can't edit HUT lineup

★★★ Newbie
Ok changed my lineup under my team it works
Message 5 of 25 (17,722 Views)

Re: Can't edit HUT lineup

Community Manager

@ENIGMALP310 


Great! If you have any other issues, please let us know. Good luck!

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Message 6 of 25 (17,709 Views)

Re: Can't edit HUT lineup

★★★ Newbie

Hey, I’m also having this same error code but whenever I try to play online vs or world or chel. 

Message 7 of 25 (17,656 Views)

Re: Can't edit HUT lineup

Community Manager

Hello, @jackjackjack24 

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Message 8 of 25 (17,644 Views)

NHL 21 HUT error failed to retrieve data

★★★ Newbie

NHL 21 was working perfectly fine till one day i purchased samuel gerard and jan rutta from the auction house. Samuel gerard showed up in my collection but i never recieve the jan rutta and ea servers crashed. Now i cannot edit my lines without an error code and the game crashing. Can play the game fine but i cannot change my lines without an error failed to retrieve data. Very upset have deleted and redownloaded multiple times. Even purchased the new xbox series s but same issue. 

Message 9 of 25 (16,912 Views)

Re: NHL 21 HUT error failed to retrieve data

[ Edited ]
Community Manager

Hi there, @NinjaStarTactic.

 

A fix for this issue is detailed in this stickied thread. That'll get it taken care of for you. I also merged your post into this thread.

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Message 10 of 25 (16,883 Views)