August 2019 - last edited August 2019
It sounds like you're trying to use an email address that's already registered to another account. Our forum staff is not able to make account changes, if you still need help with this please reach out to our Live-Support team so they can get you on the courts.
I can't log in to my EA account
https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
November 2019
@EA_Blueberry wrote:
It sounds like you're trying to use an email address that's already registered to another account. Our forum staff is not able to make account changes, if you still need help with this please reach out to our Live-Support team so they can get you on the courts.
I can't log in to my EA account
https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
Locking post to avoid further necroposting.