My nba live account had been banned

by lebronjames2120
Reply

Original Post

Accepted Solution

My nba live account had been banned

★★★ Novice
Plzzz give me back my account i had been working hard since 1 year plzz fix this ban
Message 1 of 14 (13,975 Views)

Accepted Solution

Re: My nba live account had been banned

Champion (Retired)

@lebronjames2120

You should fill it out like this

 

Skärmklipp.PNG

 

In the middle box, you should write this, as stated in the link I first posted:

  • User name
  • Detailed info that includes any error or notification messages that you saw.
    • Tell us what’s going on and why we need to take another look at the action that we took on your account.
  • Email address that's on your banned or suspended EA Account.
    • If you're playing on a mobile game, your email address may not be linked to that game. Make sure to email us using an email address that's linked to an EA Account so you can get more information about the action taken on your mobile game account.

 

View in thread

Message 5 of 14 (17,622 Views)

All Replies

Re: My nba live account had been banned

Champion (Retired)

@lebronjames2120

If you think your account was banned by mistake, please fill out this form so that EA can come back to you with an answer or lift the suspension;
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Message 2 of 14 (13,965 Views)

Re: My nba live account had been banned

★★★ Novice
I have tried it several times bt even after filling this form my emain option is not enabling.. can u send me screenshot of sample filling maybe i m wrong somewhere
Message 3 of 14 (13,962 Views)

Re: My nba live account had been banned

★★★ Novice
How to fill this
Message 4 of 14 (13,958 Views)

Re: My nba live account had been banned

Champion (Retired)

@lebronjames2120

You should fill it out like this

 

Skärmklipp.PNG

 

In the middle box, you should write this, as stated in the link I first posted:

  • User name
  • Detailed info that includes any error or notification messages that you saw.
    • Tell us what’s going on and why we need to take another look at the action that we took on your account.
  • Email address that's on your banned or suspended EA Account.
    • If you're playing on a mobile game, your email address may not be linked to that game. Make sure to email us using an email address that's linked to an EA Account so you can get more information about the action taken on your mobile game account.

 

Message 5 of 14 (17,623 Views)

Re: My nba live account had been banned

[ Edited ]
★★★ Novice

See i had written it all the information bt still e mail option in not enabled can u plz plz tell me my mistake

 

<removed attachment because of personal info. Please don't post personal information on a public forum>

Message 6 of 14 (13,936 Views)

Re: My nba live account had been banned

★★★ Novice
Plzz help me plzz
Message 7 of 14 (13,928 Views)

Re: My nba live account had been banned

Champion (Retired)

@lebronjames2120

You need to fill in your account ID here too
Skärmklipp.PNG

Message 8 of 14 (13,913 Views)

Re: My nba live account had been banned

★★★ Novice
I had already tried that too should i add my banned account number here??
Message 9 of 14 (13,904 Views)

Re: My nba live account had been banned

Champion (Retired)

@lebronjames2120

I can't try it myself as my account is not banned. When I fill it in the options to email becomes available just when I fill in every box.

Maybe you need to use a computer instead of your phone?

 

Skärmklipp.PNG

Message 10 of 14 (13,900 Views)