My Gameface HD will not upload to nba live 19

[igooooooooooo18]

I just bought the game and downloaded the companion app. Scanned my face in the app which worked fine. When it comes to select your head in the create a player, my face is not available in the game.

[M4DF3rn · Accepted solution]

Check you have same email used in app and console.

Also check these videos for some tips...


https://youtu.be/HrbMMyU-tAc



Also



https://youtu.be/TsHy4vsDUFk

[M4DF3rn]

Do you have your game on at the same time you upload on app with phone? Try restarting the game to see if it picks up or put a generic face then go back to faces and select your scan. Use same wifi ssid on both phone and console. Maybe wait 30 min for upload to sync with EA server and try again logging on to game. Make sure you use same email.

[somanymatts2]

Yeah... Same here... Why does this not work and why is there no support from EA for NBALive19?  These companies have market caps many multiple times earnings...

[coogikidseattle]

im having the same issue so annoying im gonna wait 30 min and see what happens

[coogikidseattle]

did you get it to work?

[M4DF3rn · Accepted solution]

Check you have same email used in app and console.

Also check these videos for some tips...


https://youtu.be/HrbMMyU-tAc



Also



https://youtu.be/TsHy4vsDUFk

[barcarsenal_87]

This gameface HD app is absolute garbage. It doesn’t even work. Great job EA. A mullti-billion dollar company and it can’t develop an app that actually works. Not to mention the EA servers Lol 

[jerseydelphia]

both links of the videos that u sent as Accepted Solution reply for the guys question is marked as private videos can't view 

[jerseydelphia]

agreed those apps are trash why not import face via website like the ufc games like why overcomplicate things that already has it easy in other franchises. its ridiculous. with all of the technology and resources something that should've been easy like in ufc games that's really simple quick and easy they somehow made it complicated only in nba games SMFH 

[EA_Blueberry]

@jerseydelphia 

Players that previously uploaded faces to their players in game through the mobile app can still be accessed, however the app was officially shut down and is no longer accessible with the game.