mass effect 3 pc crash

by ziomboy451
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mass effect 3 pc crash

★★★ Novice

hello, at the start I warn you my english is bad. But i try explain my problem with mass effect 3. I can't play in alot of old games because my pc crashing. Screen freeze, sound in loop and pc restarted. I try a lot of things like nvidia setting, power pc setting etc.
Some 1 can try help me with this?
Psu: bq dark power 11 550W Platinum
Mobo: aorus x470 ultra gaming
GPU: GTX 980 ichill herculez x4
CPU: Ryzen 3 1200
Ram: 2x8gb hyperx predatory 3333MHz

Pc isn't oc

 

Message 1 of 8 (915 Views)

Accepted Solution

Re: mass effect 3 pc crash

@ziomboy451 

 

Your Graphic driver is from July 2019, please install the newest version.

Run the installation in "costume" Mode, preform a "clean" installation.

 

Could you test with a different PSU, from a friend or relative?

 

There are also several BIOS updates for your board available.

Installing a new BIOS is not without risk, so follow the instructions on the gigabyte website to the letter.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

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Message 4 of 8 (786 Views)

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Re: mass effect 3 pc crash

@ziomboy451 

 

Please create a DxDiag in text file format and post it with your next reply.

If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

 Perf.png

You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 8 (886 Views)

Re: mass effect 3 pc crash

★★★ Novice

here is dxdiag and Reliability Monitor.

 

Message 3 of 8 (866 Views)

Re: mass effect 3 pc crash

@ziomboy451 

 

Your Graphic driver is from July 2019, please install the newest version.

Run the installation in "costume" Mode, preform a "clean" installation.

 

Could you test with a different PSU, from a friend or relative?

 

There are also several BIOS updates for your board available.

Installing a new BIOS is not without risk, so follow the instructions on the gigabyte website to the letter.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 4 of 8 (787 Views)

Re: mass effect 3 pc crash

★★★ Novice

drivers now is updating, still freeze. I've had same problem with 2 different psu like thermaltake 630w gold and silentum pc fm2 gold. And i'll try bios update also. After this i will back and give u answer.

Message 5 of 8 (774 Views)

Re: mass effect 3 pc crash

[ Edited ]
★★★ Novice

Bios updated, but idk this helpfull. i think i've got solve of this problem. After update bios and get 1 crash, i update 1 more time to nowest version and also set frame rate from 144Hz to 60Hz, and game run perfectly i hope it will be end of my horror of Mass effect series.

Message 6 of 8 (751 Views)

Re: mass effect 3 pc crash

★★★ Novice
@ziomboy451 Ps: game work and crashing stopped. God bless US guys!
Message 7 of 8 (714 Views)

Re: mass effect 3 pc crash

@ziomboy451 

 

That is good to hear. Have fun gaming!

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 8 of 8 (685 Views)