Mass Effect Legendary Edition ME3 crashes on start. [ Edited ]

[aceofspades0516]

@holger1405 
I tried updating drivers, I disabled all overlays, I tried uninstalling and reinstalling both Origin and MELE as a whole, sfc /scannow, chkdsk, clean-booting my PC. Nothing works. Still crashing. Here is my DxDiag.txt and also info from Windows Error Reporter:

Mass Effect™ Legendary Edition

Summary
Stopped working

Date
‎1/‎6/‎2022 5:41 PM

Status
Report sent

Description
Faulting Application Path: D:\Origin\Mass Effect Legendary Edition\Game\ME3\Binaries\Win64\MassEffect3.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: MassEffect3.exe
Application Version: 2.0.0.48602
Application Timestamp: 60aef0c4
Fault Module Name: VCRUNTIME140.dll
Fault Module Version: 14.30.30704.0
Fault Module Timestamp: 615a9215
Exception Code: c0000005
Exception Offset: 000000000000146c
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 6ea3
Additional Information 2: 6ea3bafd76f74b2c93ba0d3a2536c187
Additional Information 3: b73b
Additional Information 4: b73b9f232aa09270d8abcd4290099d10

Extra information about the problem
Bucket ID: d76f0225b3523dbe8774ee4ea989e75a (1690237781790025562)

[aceofspades0516]

@Mooncris This is exactly what keeps happening to me. I can't find answers anywhere.

[holger1405 · Accepted solution]

@aceofspades0516 

• Turn the Cloud-save function in Origin off.
• Make sure that Origin is completely closed.
• Go to your "C:\Users\>your user name<\Documents\BioWare\Mass Effect 3" = "Documents\BioWare\Mass Effect 3" folder and move the "Save" and the "BIOGame" folders to your desktop. > Test.

[aceofspades0516]

@holger1405 It works! HALLELUJAH! Thank you.

[holger1405]

@aceofspades0516 

You're welcome!

[schumphries]

Concerning PC I found a solution and just thought I pass it on …etc. My game played ok from ME1 to ME2. When I started to play ME3, it kept crashing or minimizing to the desktop. Every time I tried to open it would just crash to desktop, I fixed it by editing the "GamerSettings.ini" file ... located at _:\Origin Games\Mass Effect Legendary Edition\Game\ME3\BioGame\Config. The issue was for some reason it was set at 800X600 resolution. I had to edit to the same resolution as my desktop ... wala it's playable. It appears this is a major problem, causing players to ask for a refund because they can't find a solution...

[Abyssboi]

Not sure if coming back to an old thread is the best way to get help but this is pretty much the exact same issue I am facing right now. I was able to play ME1 and 2 with no issues but now, after 12 hours of playing ME3, the game won't launch anymore.

For me the banner appears, I can track that ME3 opens up via Task Manager and see the loading screen of earth, only for the game to stutter and close (without error report) and return me to the launcher.

So far I have tried:

• launching ME1 and ME2, which still works fine.

• starting a new save file because it might have been a single corrupted save but no luck, I cant start ME3 at all anymore.

• verifying and repairing the data both via Steam and Origin.

• re-installing the game.

• turning off the Origin overlay in-game and the same for the Steam overlay.

• updating my driver.

• starting ME3 directly as administrator (this seemed to work in the past for people with broken launchers).

If anyone has a solution to this annoying problem I would be really grateful because I am heavily invested in the conclusion of this story and the last thing I need is being unable to even start up the game...

[holger1405]

@Abyssboi 

Did you moved the "Save" and the "BIOGame" folder as I suggested in post #13?

[Abyssboi]

It worked out somehow and I can play the game again! Thanks for putting me on the right track with your suggestion.

If anyone else has this problem:

Removing only the Local_Profile file from the "Save" folder allowed me to actually launch the game (in offline mode but I am not sure if that mattered) and from there the game recognized two corrupted save files (my most recent quick and autosaves) which I was able to auto-delete.

I thought that one of these two might have been the problem but just removing one from the "Save" folder did not help because, as it seems, both were broken.

[holger1405]

@Abyssboi 

And you are right, those saves were corrupt.
Moving the main "Save" folder is just to test, it is almost always a recent save that is the issue.