Mass Effect 2 C++ Runtime Error

by OtterPerson
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Original Post

Re: Mass Effect 2 dont work

Community Manager

@MahatmaGhandi61

 

Can you post your Dxdiag report so we can take a look please?

 

http://help.ea.com/en/article/how-to-gather-dxdiag-information/

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Message 11 of 16 (1,402 Views)
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Re: Mass Effect 2 dont work

★★ Novice

it says I dont have cases with you but anyway, here is..

Message 12 of 16 (1,393 Views)
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Re: Mass Effect 2 dont work

Community Manager

@MahatmaGhandi61

 

Thanks for posting your Dxdiag. A few things to try:

 

Let us know how you get on after those steps, thanks.

 

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Message 13 of 16 (1,383 Views)
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Re: Mass Effect 2 dont work

★★★ Newbie

Hello, I had the same issue and when reading MahatmaGhandi61's error log, I saw that it mentioned "General protection fault!" this usually refers to an issue of authentication or administrator rights, and indeed, running the program as administrator fixed my problem.

Message 14 of 16 (1,131 Views)
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Re: Mass Effect 2 C++ Runtime Error

★★★ Apprentice

I know this is a super old post, but the link doesn't go anywhere anymore.

Message 15 of 16 (861 Views)
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Re: Mass Effect 2 C++ Runtime Error

@Orokodot 

 

Both links work for me, but the link for the driver leads to a long outdated driver.

 

Do you have a specific problem? If so I would suggest to open a new thread.

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