What is being done to fix the freeze issue with the game on the PS4?

[mouse900]

My game freezes repeatedly and it's beyond frustrating at this point

[EA_Blueberry]

Hey @mouse900

I know that kind of stuff can be disappointing to deal with. Can you let me know the following so we can try to fix this?

• What game mode does it freeze in for you?
• What type of PlayStation 4 do you have?
• Do you use an external hard drive? If so, what's the brand?
• Have you tried a reinstall of the game?
• Have you tried a power cycle? Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game. 
• Is your system software up-to-date? 
• Does it happen at a specific point of the game every time? If you're experiencing this on a specific save file/franchise does it still do it if you play on a different file?

[shamlikealias]

@EA_Blueberry apex legends ranked

[EA_Blueberry]

@shamlikealias

Would you mind posting details in the Apex Legends forums for us? This is the Madden forum.

https://answers.ea.com/t5/Technical-Issues/bd-p/apex-legends-technical-issues-en