On the madden companion I’m not getting the verification email

[Jhgfvfddsde3]

On the companion app on mobile when I sign in it ask me to verify to make sure it’s me but I have to verify through email. The problem is that when I click send code the code never arrives in my inbox spam or junk folder. I know it is the right email because I can sign in on ea.com but I can’t receive emails from the companion app

[EA_Blueberry · Accepted solution]

@Jhgfvfddsde3 

It sounds like you might be logging into a different EA account by mistake. 

Check to see if you're logging into the companion app with the correct email address that's assigned to the EA account your Gamertag/PSN ID is linked to: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/

[EA_Blueberry · Accepted solution]

@Jhgfvfddsde3 

It sounds like you might be logging into a different EA account by mistake. 

Check to see if you're logging into the companion app with the correct email address that's assigned to the EA account your Gamertag/PSN ID is linked to: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/