Madden 20 Loading Screen Freezes

[TrevorPD15]

So, in my first MUT squads I play in after hopping on Madden 20, the game usually stays on the same loading screen when I am going into the game. Typically when this happens, I wait a couple of minutes to see if it eventually loads, and then restart the application. When I load back into Madden after closing the application, I am able to successfully load into my second game. But, typically after I close the application, I am not given a loss or win because I never entered the game because the loading screen froze. But, earlier this morning, I had made the playoffs for just the third time ever, after going 7-0, and the loading screen froze in my first game. So, as always, I closed the application and then returned to Madden. But, when I came back on, my season had been reset. I was totally booted from the playoffs. I have rarely ever gotten to play in the playoffs and now the loading screen just froze and booted me out, and I had to restart the entire season.

[EA_Barry · Accepted solution]

@TrevorPD15 

A few troubleshooting steps: 

1. Right click the game in Origin and then choose Repair
2. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
3. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

[EA_Barry · Accepted solution]

@TrevorPD15 

A few troubleshooting steps: 

1. Right click the game in Origin and then choose Repair
2. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
3. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

[DamienHill23]

except this doesn't work and it's not just a pc problem it's a madden problem 

[ygizzle67]

Not running on pc 

[70c19459dd8f2ae1]

If you start madden on Xbox, disconnect the ethernet cable prior to loading. Once it loads, then replug the cable back in. Youll have to manually load the connection using right trigger. It seems that the ea server connection stalls and this is why it sticks on the loading screen. 

[70c19459dd8f2ae1]

@TrevorPD15 See my below response, ive got xbox one and having the same problem. The EA server is the issue when the screen loading freezes.