August 2017
Solved! Go to Solution.
August 2017
Hello,
I apologize for your experience with this and the inconvenience this has caused you on the back-end. If you are still unable log into your account you can follow the steps on this article to update your EA account information: https://help.ea.com/en-in/help/account/if-you-forgot-your-ea-account-id-or-password/
If you are unable to update your account information on your side of things you'll have to get in touch with our agents in this scenario, you can do so by following this link:
Thanks,
Roger.
August 2017
Same problem
August 2017
August 2017
August 2017
i am trying to update my email for the same purpose an i am getting the exact same error.
August 2017
August 2017
So I basically bought a game for $60 and I don't have the option to play online at all, just because i cannot change the email address on my xbox when I log in. Count me in for never buying another EA game.... after researching for a bit, it looks like this has been a known issue since madden 16. EA Sports it's half the game for the full price!!!!!
August 2017
Of course it's EA
August 2017
August 2017
Hello,
I apologize for your experience with this and the inconvenience this has caused you on the back-end. If you are still unable log into your account you can follow the steps on this article to update your EA account information: https://help.ea.com/en-in/help/account/if-you-forgot-your-ea-account-id-or-password/
If you are unable to update your account information on your side of things you'll have to get in touch with our agents in this scenario, you can do so by following this link:
Thanks,
Roger.