Madden 18 - Updating your Email on your EA Account

by funhalo321
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Original Post

EA HELP ME

★★★ Newbie
EA can you guys help change my email account for madden 18 on ps4 I forgot my password but i have a new email can you guys update it so i can play online?
Message 61 of 163 (1,947 Views)

Re: Madden 18 - Updating your Email on your EA Account

★★★ Newbie
Please fix this!!
Message 62 of 163 (2,046 Views)

Re: Change Email Address in Maddeni 17

★★★★★ Newbie
What did he say to do? I can't find the post?
Message 63 of 163 (2,003 Views)

Re: change email in madden 18

★★★★★ Newbie
Me to
Message 64 of 163 (1,984 Views)

Re: Madden 18 - Updating your Email on your EA Account

[ Edited ]
Community Manager (retired)

Hey @HarleyChromeMan & @Blowingyouup75,

Has any of the links or information above not helped with updating your email ? 

 

I've accepted my post as a solution to give it more visibility, if you can also find my post here @dookeymoisture.

 

Thanks,

 

Roger.

Roger.png
Message 65 of 163 (1,953 Views)

Re: Madden 18 - Updating your Email on your EA Account

★★★ Newbie

the proposed solution is NO solution. The problem of most uf us here is that in Madden18 the email adress is prefilled with an emailadress which is 6 years old and not existing anymore. Its not possible to change this email adress in the game-->we cannot login

Message 66 of 163 (1,939 Views)

Re: Madden 18 - Updating your Email on your EA Account

Community Manager (retired)

Hey @ari313131,

 

If you are unable to update your account information on your end, have you managed to contact our support to get assistance with this?

 

Contact us - Madden 18 

 

Thanks,

 

Roger. 

 

Roger.png
Message 67 of 163 (1,932 Views)

Re: Madden 18 - Updating your Email on your EA Account

★★★ Newbie

I tried but the chat button is not active and phone support is only for US and Canada...I am in Europe

 

What to do?

Message 68 of 163 (1,925 Views)

Re: Madden 18 - Updating your Email on your EA Account

Community Manager (retired)

Hey @ari313131,

 

We do phone support in Europe too don't worry, I'm Europe at the minute Standard smile

 

Can you try to change the country selector in the top right corner? If you want English support you can try UK.

Thanks,

 

Roger. 

Roger.png
Message 69 of 163 (1,923 Views)

Re: Change Email Address in Maddeni 17

★★★ Newbie

Literally having the exact same issue with a defunct college email!!!! Did you figure out yet??

Message 70 of 163 (1,917 Views)