September 2017 - last edited September 2017
You can attempt to update the information on your EA account by following the steps on this article: Manage my EA account
If this article doesn't help you will have to get in touch with our support by going through this link: Contact us - Madden 18
We are unable to assist you on the forums for account related issues as our agents will have to talk to you about information relating to your account. If you are currently logged into AHQ and taking part in this conversation this means you are logged into an EA Account, you can use that particular account to sign into our Help centre and create a case. Our agents should be able to move the case to the concerned account if they identify you as the account owner.