I've just downloaded Madden 18 from Gamepass but when I select the ultimate team mode I'm getting the error message "User already has a team" is there a reason for this? Haven't previously owned the game and the console isn't second hand.
There is a limit on how many Ultimate Teams can be created on a console. Do you share the console with anyone else in the household that may have created multiple teams on other Gamertags?
a month ago
2 weeks ago
I was out on personal time off, apologies for the delayed response. We are not able to make any account changes on the forums nor discuss account details to uphold our commitment to strong account security. I must advise you to contact our Support team for that specific request.
EA Help on Twitter