January 2021
Hi XBOX 1.
Two GTs are impacted: KING OG and CH5.
January 2021
Hello I talk to some from EA yesterday and are claiming that some people have had their franchise sorted I don't hear that from anyone I've talk to everyone as the same problem with the game but nothing seems to be getting sort and depends where you talk to EA you get given a different story. Why can't EA be honest with what is going on.
My gamertag xbox series x Cat Ballou 83
January 2021
This is an utter and absolute joke this is taking over a month to fix. EA should be ashamed of themselves. Their current game is getting nothing but trashed and they dont have the common courtesy to treat us with the respect to explain exactly what's happening. The comment that they are still looking into it is ridiculous because if its true they have the most incompetent people in the world working there.
January 2021
@EA_Blueberry is there a public issue tracker for Madden? Having to serve as the intermediary between us and dev teams on this can't be fun, and gives us no way to help size/triage the issue other than to complain a lot and hope that translates to priority
January 2021
@burburpapa69 wrote:
Hello I talk to some from EA yesterday and are claiming that some people have had their franchise sorted I don't hear that from anyone I've talk to everyone as the same problem with the game but nothing seems to be getting sort and depends where you talk to EA you get given a different story. Why can't EA be honest with what is going on.
My gamertag xbox series x Cat Ballou 83
To clear up any confusion for you, @burburpapa69, Franchises for Madden NFL 21 were down for maintenance and fixed, however PC franchises are still not up on Madden NFL 21.
For Madden 18, I can confirm they attempted to fix this last week but it did not work. They are still actively looking into addressing this.
January 2021 - last edited January 2021
I was talking about madden 18 was told that some people have had their franchises restored when I asked them about the rest of us was told that it won't be long
January 2021
I post this at the risk of being banned from posting on this forum ever again but really, when it comes down to it, what does being able to post on this forum gain for us????
Let me point out that @EA_Blueberry says they are "Actively looking into addressing it" instead of they "Are addressing it" I would suggest that they stop looking into addressing it and actually address it.
I would add that I have asked @EA_Blueberry directly how to contact his supervisor and have yet to get a response to that.
Should I get banned I wish you all good luck and hope you find another game or even altogether different way of recreating / killing time. Happy New Year Ya'll.
January 2021
Sending you a direct message.
We must enforce the Forum Rules and Guidelines. They can be found here. Please check your direct message for details on what forum rule was violated.
The team is actively looking into fixing it. As I mentioned earlier, they attempted to address it and it unfortunately did not work. They plan to address this so you all can access online franchises again. It's frustrating from my end to see you all frustrated, not the type of forum post I personally enjoy pulling up daily when I want you all to get into your games with your friends/family as soon as possible. We'll continue to relay important details to you all here and anything you feel could be useful you come across for their investigation.
We sincerely appreciate your patience during this outage and plan to update you all on the status of this as soon as we get any information from those working on it.
January 2021
A "Report" that will supposedly reach those a little higher up the food chain than our vaunted community manager was filed several hours ago. Nothing back yet, IF I hear anything I will share it here.
January 2021
Thanks for the update! Crossing my fingers for a resolution sooner rather than later.