At this point, I gotta say I'm pretty shocked. We're talking about a company with with a market cap of over 37 Billion Dollars and brought in revenue of over 5 Billion Dollars last year. But yet, we're supposed to believe that this company doesn't have the resources to fix a problem with its video game.
This company is apparently so strapped for cash that it can't afford to set aside any resources to fix a problem with one of its products, or even provide even the most basic levels of customer service in the process.
This is really sad to me, and I'm honestly in a little bit of disbelief that a company that has so many resources in terms of cash, human resources, talent, marketing, etc., etc., can't be bothered to communicate with its customers quickly and transparently on an issue with one of it's products. Can't be bothered to support a product that it put on the market that it has stated in this very thread is not yet End Of Life.
I know that EA has had a bad reputation with the gaming community for a long time. Clearly that's a reputation they've earned, and are intent on keeping. I would hope that they'd want to shed that reputation at some point, but this is just another example of them showing that they don't care about their bad reputation, or their customers. They've already got our money, so what do they need us for?
