January 2021
@EA_Blueberry How we looking today? Any progress updates today to solidify a concrete time-line?
January 2021
January 2021
@EA_Blueberry You still have customers who check this thread daily for updates. As the community manager and point of contact that was provided for this issue, the least you could do is provide said updates. This way we know we aren’t being ignored and feel valued as your customers (basic customer service 101). Were you able to get any progress updates to solidify a concrete time-line?
Everyone else - Has anyone had any luck logging back in? When was the last time y’all tried?
My gamer tag is stizmarkie, I just in case this is in fact an ongoing issue that EA techs are attempting to fix.
January 2021
This is a joke. I am going to contact investor relations. Theres a person's email address. Chris Evenden, vice president. [edit: email address removed]
January 2021
Everyone should tweet/tip this story to Polygon and any other publication that cares about consumers as well.
January 2021
Heres who i just tweeted at.
@EAHelp @EA @EASPORTS @MaddenNFLDirect
January 2021
January 2021
@EAHelp was responsive when this first started (which was before Christmas, in case you needed a reminder). I tweeted at them yesterday morning and have not heard back anything.
You’d think at this point someone could let us know they messed up and deleted everything with no way to recover. This whole stringing us along thing is brutal. I feel like I’m in an unhealthy middle school relationship again.
January 2021
Yes they responded to me as well in a DM. But i suspect this is just damage control. We need to bring this to the attention of outside parties.
January 2021 - last edited January 2021
Hello everyone I can't log in to my franchise try everyday yesterday I got to take to someone on the phone from EA took time and was a long wait and from the conversation I had witch last about 5 minutes I got the impression they don't know what is going on with the franchise in madden 18 best I got told was please bear with them and it will be sorted soon I don't think it will now seems like a delay tack tick before they come clean and say they have wipe them hope I'm wrong for everyone who plays it but I Don't think I am now