August 2017 - last edited August 2017 by EA_Roger
I just got madden 18 and as soon as i go to the game it says i already have an EA sports account but its an old email address that isnt even mine anymore, i created this new account with an email address i use now but it doesnt give me an option to type in a new email address when it prompts me to sign in on madden 18. It only gives me the option to type in a password or forgot password. But like i said that email address isnt mine so i dont have access to it. How do i sign in on madden 18 with this new email address that is actually mine?
August 2017 - last edited August 2017
I moved your post to the Madden 18 thread.
To post in the right topic first click on "All Boards"
Then you can choose your game.
August 2017 - last edited August 2017 by EA_Roger
I'm not able to log onto my EA access due to an old email address being stuck on there
August 2017
August 2017
August 2017
sameeee
August 2017
August 2017
Hey @SargeGhost11, @burntroach12345, @tdcason24, @Raycito19, @jaydangerzone & @anhklyfe
I've merged all of your posts together here given the nature of your issues. If you are encountering any account related issues your only option will be to contact our support by clicking on this link:
We will be unable to assist you with account related queries on a public forum as this would lead to sharing account information in a public space, this is also why @anhklyfe I've removed the image you attached containing your email address. If you are encountering a password issue you can try to follow the instructions on this link Password reset EA should you have access to your email account.
Thanks,
Roger.
August 2017
August 2017
Hey @anhklyfe,
In that case you are going to have to get through to support by following the instructions called out above as we are unable to assist you with account related issues on the forum.
Thanks,
Roger.