My digital copy of Madden 17 started freezing during the loading screen 3 days ago. I have had the game since pre-release back in August and have never had a problem. The music keeps playing and Gronk keeps doing his thing but the game does not load. I can sign in with my sons profile and play just fine. While signed in and the game all loaded up under my sons profile, I switch to my profile and boom it freezes the game. I have done everything support has asked me too and it does not fix it. I have hard reset the console and modem. I have uninstalled and reinstalled the game. Deleted all my saves. Deleted my gamer tag from my console and re loaded it. I have even tried to sign in on another console and it does the same thing. They even had me go into my blu-ray settings and change things even though it is a digital copy. I have never made a custom playbook which they said could cause the issue. I checked with Xbox support as well and they say everything is fine with my profile. Every other game and app work just fine. All my other EA games work fine. I am even an EA Access subscriber and all of that works fine. Madden is the only thing that does not work if I sign in with my profile but works with anyone else's. Can someone please help me??!