I have the same problem I'm 79-68 and I was ranked 90,000 when I was 11-5 but now my ranking disappeared I can assure you I don't cheat. But I did hear if you go for it a lot on 4th down which I do because my opponent does it makes your ranking disappear. But I'm pissed my record is decent yet I'm unranked and the person I just beat is 228-253 with less ranking points than me yet he's ranked 24,000 this is bull EA I demand answers.