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Linking EA and Twitch Prime

by kdotjcole2016
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Original Post

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Re: How do I redeem my Twitch Prime Reggie White?

★★ Newbie

Same issue here.. hopefully this gets resolved soon

Message 31 of 142 (4,498 Views)
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Re: How do I redeem my Twitch Prime Reggie White?

[ Edited ]
★★ Newbie

I am having this same issue as well. Would really like the cards considering reggie is right now and there is a new card coming tonight.

Message 32 of 142 (4,447 Views)
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Linking EA and Twitch Prime

Community Manager

Hey,

 

I've taken the liberty in merging your posts together as the majority of you here are encountering an issue when attempting to unlink your Twitch & EA account. We've come up with a fix for this issue on our side as you can see below:  

 


I NEED TO UNLINK MY ACCOUNTS

Did you link the wrong EA Account to your Twitch account? Disconnecting Electronic Arts from your Twitch account in your Twitch Connection Settings won’t unlink your accounts.

Follow our steps here to make sure you get unlinked:

  1. Click Contact Us at the top of help.ea.com.
  2. Choose Madden 18 as your game.
  3. Pick your platform that you play on.
  4. Click Twitch Prime for the topic.
  5. Click Account link issue for the issue.
  6. You’ll be taken to a page where you can Click here if you need to unlink your EA Account from your Twitch account.

You can also go right to the page here.

Once you’ve unlinked your EA Account from your Twitch account, you’ll need to unlink your accounts from Twitch, too.

  1. Go to twitch.tv.
  2. Go to your Settings.
  3. Click Connections.
  4. Scroll down to Other connections.
  5. Click Disconnect next to Electronic Arts.

Now that you’ve unlinked your accounts from both ends, you can relink your Twitch account to the right EA Account to start getting your rewards.

Didn’t get your rewards when you link your new account? Contact Twitch for help.


 

Source: https://help.ea.com/en-us/help/madden/madden-18/madden-nfl-18-and-twitch/

 

If you have any further questions please let me know. Thank you for your patience and cooperation on this.

Kind regards,

 

David.

Message 33 of 142 (132,226 Views)
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Re: Linking EA and Twitch Prime

★ Novice

THANK YOU!  That worked..Much appreciated for the quick fix

Message 34 of 142 (3,846 Views)
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Twitch prime rewards

★★ Newbie

I just linked my Ea account and twitch prime. Am I not getting the Reggie white because it is too late or am I just not getting the rewards?

Message 35 of 142 (3,560 Views)
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Re: Twitch prime rewards

★★ Newbie

It was about an hour ago and I have quit and opened madden at least 5 times

Message 36 of 142 (3,554 Views)
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Re: Linking EA and Twitch Prime

EA Origin Team

Glad to hear that @SEALZMATRIX66 let us know if you have any further issues.

-Aido

Message 37 of 142 (3,790 Views)
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Re: Linking EA and Twitch Prime

★★★ Novice

This didn't work for me.

 

Message 38 of 142 (3,780 Views)
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Re: Linking EA and Twitch Prime

★★ Newbie

this did not work for me either. please help this is very frustrating.

Message 39 of 142 (3,765 Views)
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Re: Linking EA and Twitch Prime

EA Origin Team

What point are you getting stuck at exactly?

Message 40 of 142 (3,758 Views)
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