August 2017
I HAVE LINKED BOTH ACCOUNTS AND STILL HAVEN'T RECIEVED REGGIE WHITE. ANY SUGGESTIONS? I HAVE ALREADY UNLINKED AND RELINKED THE ACCOUNTS ON TWICE AND STILL NOTHING. IS THIS JUST A TIMING ISSUE OR IS SOMETHING WRONG? ALSO, I SHOULD ADD THAT I HAVE THE SAME EMAIL SO THAT ISN'T THE ISSUE.
August 2017
@Malzikeao wrote:Havent heard anything back from EA or Twitch for a few days. I tried to think of a solution. I made a new twitch account and it linked flawlessly with my EA account, however the problem now is that twitch prime/amazon only recognizes the first account that linked because they only give rewards to one account. Disconnect my twitch prime account from amazon via the amazon account settings doesnt fix this. So I can link my EA account to probably any twitch account out there, except the ONE that I need to connect it to. Can't wait to hear "EA is aware that some users are experiencing issues redeeming Madden content. Teams are working to resolve this as soon as possible" from them again.
This is my exact issue friend and for me a little red box pops up that basically says these rewards have already been claimed by an account with the same e-mail but with a different twitch account
August 2017
Im having the same issue, Unlinked all and tried to reink get the same slash page.
August 2017
i've done every step roger, 5 times, and i still get the same error code message. there is nobody willing to help with the issue either, its super frustrating. ea makes it IMPOSSIBLE to contact anybody, and nobody seems to want to help. but its okay, ea is making billions of dollars, so whats one pissed off customer
thanks for nothing roger and ea! <3
August 2017 - last edited August 2017
It's been almost two weeks since this issue started and we're no closer to getting this problem fixed then we were the day it happened. Both EA and Twitch have dropped the ball big time, totally inept is the best way to describe their handling of this problem. Twitch not having an actual customer service phone number is beyond ridiculous. Email-based customer service?!?!? This isn't 1995 Twitch, quit being cheap and get with the times. With Madden heading the way of pay-to-play this will be my last year of having to deal with EA as well.
August 2017
I thought I was the only one experiencing this issue. I have verified that the correct account is linked. I have unlinked and re-linked the EA account to Twitch Prime. No Legends. EA has responded and so has Twitch. They have provided no resolution.
August 2017
September 2017
Negative. I have tried this myself and it stats that the Twitch Loot has all ready been sent to the Amazon Account already.
September 2017
You guys are lucky haven't even got passed the error stage
September 2017
I still get the
{"error":"invalid_request"}
message when i try to relink the accounts, why is this?